Privacy Policy
How we collect, use, and protect your information.
1. Information We Collect
Personal Information: We collect the following information when you contact us or request our services:
- Legal First and Last Name
- Email address
- Phone number
- Project details and requirements
Additional Information for WiFi Projects: For WiFi home booster projects specifically, we may also request:
- Your WiFi network name
- IP address information
Payment Information: We do not process any payments directly on our website. We accept payment through:
- Venmo
- CashApp
- PayPal
- Cash payments
2. How We Use Your Information
We use your information in a straightforward, common sense manner:
- To communicate with you about your project
- To provide quotes and project details
- To coordinate project delivery or installation
- To provide customer support
- To maintain your customer portal access
Important: We don't need to send much data back to you since you can see all your information directly in your customer portal. This keeps things simple and secure.
3. Information Sharing
We keep your information private and only share it when absolutely necessary:
- With You: You have access to all your information through your customer portal
- Legal Requirements: Only when required by law
- Service Providers: Only with trusted partners who help us deliver your project (and only the minimum information needed)
We do not sell, trade, or rent your personal information to anyone.
4. Data Security
We take reasonable steps to protect your information:
- Secure storage of your project details
- Limited access to your information
- Secure customer portal access
Your information is primarily stored in your customer portal where you can view and manage it yourself.
5. Data Retention
We keep your information for as long as needed to:
- Complete your project
- Provide ongoing support
- Maintain your customer portal access
- Comply with legal requirements
6. Your Rights
You have the right to:
- View all your information in your customer portal
- Update your contact information
- Request deletion of your information (subject to legal requirements)
- Contact us with any questions about your data
To exercise these rights, contact us at info@carterpi-solutions.com
7. Cookies and Tracking
We use minimal cookies on our website. See our Cookie Policy for details about what cookies we actually use.
8. Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
10. International Transfers
Your information is processed in the United States. We take appropriate steps to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Oklahoma. Any disputes will be resolved in the courts of Oklahoma. CarterPi Solutions is a local business operating within the State of Oklahoma.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@carterpi-solutions.com
Last Updated: August 11, 2025